AWeber has been described as an awesome email services provider. If true, what makes it so? That’s what we are going to discover in this blog post.
AWeber is an easy-to-use email marketing tool founded by its actual CEO Tom Kulzer back in 1998.
Today, the email marketing platform enables over 120,000 small businesses like this blog and entrepreneurs, including top sites such as Social Media Examiner and ProBlogger and industry influencers like Peter Shankman and Ann Handley, to create and send emails people can’t stop opening.
Thus, Aweber helps these business owners and entrepreneurs to cultivate relationships with their customers. No doubt, it has become the email engine driving the growth of organizations around the world.
Help entities send emails people love, and enable them to connect with customers in ways that grow their business has been Aweber’s primary mission since its creation. And one great thing leading to another, AWeber today is a team focused on helping customers achieve success with email whether with AWesome tools and features or live support and education.
Aweber’s Core Values
To better undertake their tasks, Aweber relies on six core values:
1 | Create remarkable experiences
The people at Aweber know that action speaks better than words. That’s why instead of bragging about it they rather go all the way to offer you awesome email marketing.
To create experiences that please customers, Aweber has built a platform that’s easy and enjoyable to use, put together a live customer solutions team that’s at your disposal 7 days a week and offers you lots of educational resources to make your email strategy easier and fun.
Like everything new, you may find Aweber’s platform intimidating to use at first. But you’d be surprised how quick support comes to your rescue and what materials are available to make you learn and master email marketing!
Ready to download some or all of Aweber’s free resources? Then click here.
2 | Execute with passion
To be successful at creating remarkable experiences for its users, Aweber has not only put together a talented team of experts at its Headquarters but also it has committed to passion to drive and deliver results.
When Aweber set its heart on a project that will better help its customers, they waste no time in planning and executing with passion. For, helping customers to grow their businesses and provide value to their own customers are what stimulates the people at Aweber to do more!
You only have to be a customer of Aweber to know that. Ready to kick-start your 30-day free trial? Then grab this link now!
3 | Foster respect and cooperation.
Aweber is a 100-people strong company and still growing, yet this big team works like a closely-knit family.
Because of Aweber’s culture of respect and cooperation. Respect, where people are treated like people and cooperation, where the various teams openly work together to solve problems and ensure the best possible service.
Aweber uses one of the secrets of the best American enterprises to make the collaboration effective: totally open workspace without cubicles in the offices and open doors to make everyone accessible.
Are you a blogger, podcaster, real estate agent, fitness center, winery, restaurant, church, artist, band, photographer, dentist, non-profit and charity, animal shelter, travel agent and site and not yet using email marketing because you are afraid it will be too much of a hurdle for you?
4 | Listen to what people say about them. Invite feedback.
Another aspect that makes Aweber an AWesome company is that they welcome feedback, both from staff and customers.
Whatever feedback comes from customers is left to each team to incorporate the way they see fit. This makes it easy for Aweber to decide what feature to focus on next or what email course to offer.
Whatever feedback comes from a team member is encouraged and respected by all to improve a project or resolve an issue. No wonder Aweber is regularly named one of the best places to work in Philadelphia and Pennsylvania (right onto their 5th year in a row!).
Have a question for Aweber? Your first 30 days is free. So try it without any obligation and reach out to support.
5 | Learn. Educate. Innovate.
Team members at Aweber are encouraged to keep learning through attending events and conferences and even continuing formal education in their respective fields.
As for customers, Aweber regularly create lots of educational resources for you: free webinars, how-to guides, video tutorials and an award-winning blog that is regularly updated with best practices and advice to help you improve your email marketing. This way, you’re never left wondering.
Ready to download some or all of Aweber’s free resources? Then click here.
Aweber also host meetups to share their experience for email marketing strategy with you so that your email campaign can be the best ever. This is a sound business practice for when your email succeeds, your business and community succeeds too and Aweber also!
Did you know that Aweber invented autoresponder emails? This should tell you something about their culture of innovation.
Try the autoresponder of the ones who invented this tool for the first 30 days free.
6 | Don’t take themselves too seriously. Have fun!
All work and no play makes Jack a dull boy. Aweber understand that perfectly. That’s why they’re not only hooked on seriousness to help you succeed with using email to grow your business, but they also strongly believe in enjoying every minute doing that.
That’s why they don’t hesitate to kick it old school with pinball and arcade games, engage in a competitive game of ping pong or foosball, have a hardcore Nerf gun battle, or play board games during one of their monthly Happy Hours.
Do you want smiling faces to make your email marketing enjoyable? Grab this link. It’s free for the first 30 days.
Aweber is Powered by People
Aweber started small like you, so they know what it takes to help you grow. Check the Team here.
Great Support is Available
Support is at your disposal 7 days a week via email, chat and phone so you’ll never be left chewing your lips when something flounders you.
Award Winning Customer Service
You know the saying easier said than done. There’s are tangible reasons to claim that Aweber’s customer service is tops to get your emails delivered and opened and thus help you grow your business. Here they are:
Stevie® Awards for Sales & Customer Service
In 2016, Aweber’s Customer Solutions Team won a Gold Stevie for Best Service Industry – Contact Center of the Year.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards and customer service awards.
Over 2,100 nominations from organizations of all sizes and in virtually every industry were evaluated for Aweber to take the prestigious gold! And this, two years in a row.
PC Magazine is a leading reviewer of consumer electronics, business software and internet technology products. To determine the rankings, the magazine asked customers from a number of ESPs to fill out a survey with questions about their satisfaction with the service.
And in 2016 AWeber was voted #1 among 25 leading email marketing service providers (ESP) by PCMag readers.
AWeber obtained the highest points in the following categories:
- Overall satisfaction
- Reliability ranking
- Likelihood to recommend the product
- Customer service satisfaction mark
National Customer Service Association
If any customer service individuals, teams and organizations across various industries in the US can be nominated for an award, however they must meet certain criteria such as delivering consistent excellent service, going above and beyond normal job duties and living out their organization’s mission and values.
Aweber’s AWesome Customer Solutions Team was recognized by the National Customer Service Association as a first runner up for the 2015 All-Star Service Team of the Year Award.
What have these recognitions done to Aweber? Extremely humbled, in their own words. In other words, these just push them to focus even harder on helping you and I succeed.
Ready to begin using AWeber’s sophisticated segmentation and analytics capabilities, extensive template libraries and industry-leading deliverability and live support like the 120,000+ small- and midsize businesses, entrepreneurs, agencies and non-profits?
Need digital marketing advice, examples and inspiration?
For digital marketing advice, examples, and inspiration, follow Aweber here:
Why am I so Bent on Aweber?
Aweber not only helps me with my email marketing, but it also helps me earn monthly checks from the affiliates that I bring them.
Ready for email marketing and/or affiliate earnings? Then grab this link now!
Your personal guide to securing your future online