Customer support training video strategies and examples

Thanks to automated technology like chatbots and CRM-generated messaging, customer service teams today can respond to customer issues quickly and efficiently. With this technology, responsiveness is no longer a differentiator. Instead, the businesses that stand out are the ones that offer a human touch. Companies with well-trained, helpful support teams are able to build authentic, … Read more Customer support training video strategies and examples

The Week in Quotes: September 25, 2020

The Week in Quotes: September 25, 2020 Vincent Verhei 25 Sep 2020, 01:00pm FACIAL HAIR FACE-OFF “The mustache versus the beard … I think the beard is cooler. Guys that grow mustaches have patchy sides.” — Miami Dolphins quarterback Ryan Fitzpatrick throws down the gauntlet prior to Thursday Night Football’s duel between the two most … Read more The Week in Quotes: September 25, 2020