Customer support training video strategies and examples

Thanks to automated technology like chatbots and CRM-generated messaging, customer service teams today can respond to customer issues quickly and efficiently. With this technology, responsiveness is no longer a differentiator. Instead, the businesses that stand out are the ones that offer a human touch. Companies with well-trained, helpful support teams are able to build authentic, … Read more Customer support training video strategies and examples

12 Tips to Make eLearning Engaging with Video

When you’re in the eLearning space, you don’t have the benefit of judging interest by looking at your class, making engagement especially important. A teacher in a classroom can visually discern who is paying attention and who is starting to flake. With an eLearning course, the learner’s engagement is almost entirely dependent on the course … Read more 12 Tips to Make eLearning Engaging with Video

Make social distancing easier with $50 off Facebook Portal devices

Best Buy is running a promotion on Facebook Portal devices right now that is taking $50 off the device of you choice. With more people taking part in video calls thanks to social distancing, now is the perfect time to get your family set up with Portal devices and the savings make it even more … Read more Make social distancing easier with $50 off Facebook Portal devices